Data We Collect From You
In order to operate the RubyRideTM Platform and to provide You with information about products or services that may be of interest to You, We may collect "personal information" (i.e. information that could be used to contact You directly (without using the RubyRideTM Platform) such as full name, postal address, phone number, credit/debit card information, or email address) or "demographic information" (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, zip code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information. Demographic information is divided into two categories: 1) "non-public information", which consists of ride transaction information and one-on-one communications between You and other users of the RubyRideTM Platform; and 2) "public information", which consists of all other demographic information. Please note that nowhere on the RubyRideTM Platform do We knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.
How We Use Personal Information
We use Your email address and Your other personal information to help Us efficiently operate the RubyRideTM Platform, to contact You in connection with Your Services and other activities on the RubyRideTM Platform (including, but not limited to, confirmation emails, or important news that could affect Your relationship with RubyRideTM), to forward trip information to You, to forward trip information from You, and to contact You and others. These types of communications are known as "Operational Communications."
To operate the RubyRideTM Platform, including processing Your transactions and supporting Your activities on the RubyRideTM Platform, We may share Your personal information with Our agents, representatives, contractors and service providers so they can provide Us with support services such as email origination, receipt or support services, customer relationship management services, and order fulfillment. We require these entities not to use Your information for any other purpose. By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the RubyRideTM Platform, or electing to receive communications (such as emails or material by mail) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the RubyRideTM Platform, You consent to Our providing Your personal information to those third parties. Those third parties may use Your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding Your preferences for the use of Your personal information by them. Additionally, You agree that We may use and disclose all such information so submitted to such third parties in the same manner in which We are entitled to use and disclose any other information You submit to Us. Any third party with whom We are allowed to share Your personal information is authorized to use Your personal information in accordance with Our contractual arrangements with such third parties and in accordance with their own privacy policies, over which We have no control, and You agree that We are not responsible or liable for any of their actions or omissions. Those who contact You will need to be instructed directly by You regarding Your preferences for the use of Your personal information by them.
How We Use Demographic Data
How to Edit Your Information
RubyRideTM provides You with the ability to access and edit Your personal information. To update Your personal info, click Settings in the RubyRideTM menu. There You can view, update and correct Your account information. So that We can protect the integrity of sensitive data, there are certain pieces of information, such as Your age, that You cannot alter Yourself. Our databases automatically update any personal information You edit in Your profile, or that You request We edit. Information transmitted through boards, chats, polls or through any other means remain in Our databases and become the property of RubyRideTM upon submission. Keep this in mind if You decide to communicate personal information through any of these applications.
To preserve the integrity of Our databases, standard procedure calls for Us to retain information submitted by members for an indefinite length of time. RubyRideTM understands Your submissions as consent to store all Your information in one place for this indefinite length of time, if We so wish.
Special Cases in Which We Share Personal Information
Our Security Precautions